Pfizer and AstraZeneca Vaccines available now!

by Karen | Oct 18, 2021 | Uncategorized

Open hours

Monday 9:00AM – 5:00PM
Tuesday 9:00AM – 5:00PM
Wednesday 9:00AM – 5:00PM
Thursday 9:00AM – 5:00PM
Friday 9:00AM – 5:00PM
Closed on public holidays and weekends

After hours

National Home Doctor Service:

137 425 (13sick)

Gold Coast Hospital:

1300 744 284

Health Advice Line:

13 432 584 (13HEALTH)

IN THE EVENT OF AN EMERGENCY DIAL 000

Make an appointment online

PHONE: 07 5575 1822

FAX: 07 5575 3114

EMAIL: reception@ciwhp.com.au

LOCATION:
1/56 Santa Cruz Boulevard
Clear Island Waters
QLD 4226

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Appointments/walk ins

Patients are required to make an appointment to see a doctor. Walk in appointments will be seen, however depending on circumstances of the walk in e.g., emergency or not, you may be required to wait until one of the Doctors becomes available. If you have a complex matter to discuss with the doctor or multiple concerns, please request a longer appointment at the time of your booking. One appointment is required per person, second family members require an additional appointment.

Privacy Policy

Your medical record is a confidential document. Our policy is always to maintain protection of your personal health information and to ensure that this information is only available to authorised members of staff. All staff members are required to sign a confidentiality agreement upon commencement of employment. Your information will not be shared to a third party without your consent. If you would like to know more, please ask to see our privacy policy.

House Visits/ Nursing Home Visits

Are available upon request and at the doctor’s discretion. To be eligible for this service the patients must be a regular patient of the Clear Island Waters Health Precinct and live within a 5km radius or a 10-minute drive.

Telephone Calls, Electronic Communications and Communication

Our communication methods include telephone, email, and fax. Our practice also uses HOTDOC which is responsible for sending SMS messages to patients.

When communicating with patients via email, it is conducted with appropriate regard to the privacy laws relating to health information and confidentiality of the patient’s health information.

Our practice will only provide information that is of a general, non-urgent nature and will not initiate email communication with patients. For the moment, this practice does not communicate with patients via SMS (other than appointment or recall/clinical reminder). Phone contact is more appropriate so that the patient can be properly identified.